Privacy Policy

Last Updated: 1/23/2026

Teesside Builders ("we," "us," or "our") operates the website at teessidebuilders.co.uk (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our service to connect with building professionals.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected].

1. Information We Collect

When you use our Site to request quotes, we may collect the following personal information from you:

• Personal Identification Information: Name, email address, phone number, and postal address.
• Project Details: Information about your building project, such as the type of work required, property details, and your budget.
• Automatically Collected Information: We may also collect information automatically when you visit our Site, such as your IP address, browser type, operating system, and browsing activity.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Service: The primary purpose of collecting your information is to connect you with relevant third-party building contractors (our "Partners") who can provide you with quotes for your project.
• To Communicate with You: We may use your contact information to send you information about our service or to respond to your enquiries.
• To Improve Our Site: We use automatically collected information to analyze trends and improve the user experience on our Site.

3. How We Share Your Information

To facilitate our service, we will share your personal information and project details with our Partners. By submitting an enquiry through our Site, you consent to us sharing your information with up to three building professionals who will then contact you directly.

We will not sell, rent, or lease your personal information to any third parties for marketing purposes.

4. Legal Basis for Processing

Under UK GDPR, our legal basis for processing your personal data is:

• Consent: You give us consent to process your data for the specific purpose of connecting you with our Partners when you submit your project details.
• Legitimate Interests: We have a legitimate interest in operating and improving our Site and service.

5. Data Retention

We will retain your personal information for as long as is necessary to provide our service to you, and for a reasonable period thereafter to comply with our legal and administrative obligations, typically for a period of 3 years.

6. Your Data Protection Rights

Under UK data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify information you think is inaccurate.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
• Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

To exercise these rights, please contact us at [email protected].

7. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

8. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read their privacy policies before providing them with any personal information.

9. Children's Privacy

Our Site and services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18.

10. International Data Transfers

Your information may be stored and processed in and transferred to countries outside of the UK. If we do so, we will ensure that appropriate safeguards are in place to protect your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a "Last Updated" date and will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

12. Contact Us

If you have questions or comments about this policy, you may email us at [email protected].

13. Complaints

If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).